Shenaj is a soft skills trainer and consultant, protocol and etiquette specialist, and freelance trainer and lecturer. She earned her terminal Master of Arts degree from the International School of Protocol and
Diplomacy (ISPD) in Brussels in 2014. In February 2020 she was appointed the Chief of Protocol and External Political Advisor to the 4 th Prime Minister of the Republic of Kosova, and in August 2020 she joined the ISPD as an expert lecturer for Image & Political Consultancy.
Between 1999-2013 Shenaj worked for the United Nations Organization in Kosova and East Africa as Personal Assistant for several Special Representatives of the UN Secretary-General, and engaged in protocol at highest levels. From 2013 – 2015 Shenaj worked for oil and gas industry supermajor Shell Petroleum as Coordinator for Majnoon Training Centre in the Middle East, and in June 2015 she was appointed the Liaison Officer for Balkans at the ISPD.
In 2018 Shenaj was announced one of the 15 global pitch and presentation skills trainers by the IDACB (International Decentralized Association for Cryptocurrency and Blockchain) for the IDACB Pitch School based in Moscow.
Shenaj continues to coach and mentor young entrepreneurs in Kosova while focusing on soft skills and topics like effective communication,public speaking, emotional intelligence, and motivational talks. She is also consultant to public figures (mainly politicians and diplomats) in Kosova about public speaking and presentation; gesticulation; and personal image.